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Frequently
Asked Questions about Business Technology Consulting
What
is a Business Technology consultant?
Business Technology Consulting is more than just setting up systems. It
requires an understanding of the whole business and how it operates. A
Business Technology Consultant is a professional who understands basic
business needs, in addition to understanding high technology products
and protocols. BITwise
representatives have in-depth experience in every aspect of small business
management. So we understand what it takes for a small business to operate
successfully. In addition, BITwise
representatives have thorough knowledge of technology gained through years
of experience. By combining business experience with technology experience,
BITwise
can help you employ technologies that are appropriate for your business.
What
kind of background should my Business Technology consultant have?
Most importantly, your Business Technology Consultant must be willing
to make a serious commitment to getting to know your business. Only by
understanding your business, can one provide the best insight into new
technologies, processes and efficiencies. Your Business Technology Consultant
should have REAL business experience in a number of areas - not just technology.
Look for breadth of experience in multiple industries. Look for background
in areas such as marketing, sales, process engineering, accounting, personnel
management and operational management. There is a lot to know in running
any business, only an experienced professional will know where to look
for all the answers. Your Business Technology Consultant should have excellent
communication skills. Technology is confusing enough without having the
added dilemma of not being able to understand the help you hire. A good
Business Technology Consultant can speak the languages of both business
and technology. Your Business Technology Consultant should have finely
tuned problem solving skills. Only through good problem solving skills,
can your Business Technology Consultant help you overcome any obstacles
or challenges that come your way. You will find all these qualities in
your BITwise
representative.
What
are "business processes"?
Business processes are made up of routine tasks performed in every business
to get work done. When you do the same thing every day, it's easy to get
lost in the processes. BITwise
can take a fresh look at the routine tasks that make up your business
processes and determine where there is opportunity to improve efficiencies.
This is often called "process engineering" which simply means
creating intelligent processes that save time and money for your business.
Can
you really save me time and money by improving my business processes?
Yes, BITwise
almost always finds ways to improve processes which save companies time.
By virtue of saving time you also save money. Poor inventory management
results in overstocks or the inability to fulfill customer requests. Duplication
of tasks results in increased wage costs. Excessive bank charges, late
fees and poor credit result from improper cash flow management. Through
improving processes and data management, BITwise
can actually help you save money in these and other areas.
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